Product Support

Once you have the software installed, follow these steps to purchase and activate your license.

If you need the setup file to install the software, go to the corresponding downloads page:

• Download LoopCAD
• Download HeatCAD
• Download PlumbingCAD

1. Run the program on the computer that you want activated.
2. If the Activation window does not automatically open, click the Activate link.
3. Click the "Purchase or Renew License" option. This will take you to the activation website.
4. The website will now open with the option "Purchase and Activate a new license". Click Continue to proceed.
5. Select the desired edition: MJ8, Professional, or Standard. (The available Edition options will vary with program.)
6. If applicable, input your Discount Code in the field provided, including any dashes, and then click the Validate code... link.
7. Click Continue, and follow the remaining steps to complete the purchase. If you do not have an online account yet, create a new one when prompted.
8. When you get to the shopping cart page, click Checkout to proceed to the payment page.
9. When completed, the Activation Code will be displayed on screen and will also be sent to you by email. For help on entering your new activation code, see the Entering an Activation Code help topic.